Mitel Corporation, a leading global provider of enterprise communications
solutions and services, is focused on providing you with the benefits of Internet Protocol (IP)
– the powerful convergence of voice, video, and data over a single broadband network.
Sophisticated IP-based communications platforms like Mitel 3300 Integrated Communication Platform
(ICP) are designed for seamless implementation and/or migration while preserving all the features
and functionality of traditional Private Branch Exchange (PBX) and Key Telephone Systems (KTS).
3300 ICP voice compression technology also allows customers to ensure that they are optimizing their
bandwidth usage for voice calls.
3300 ICP Configuration Options
Depending on the demands of your enterprise, you can configure the 3300 ICP as an IP PBX,
IP Networking Gateway, Wireless Gateway, Video Conferencing Gateway, Voicemail Gateway, Contact
Center Gateway, Collaboration Gateway, Teleworker Gateway, Resilient Gateway, as well as Media and
User Gateway, and a Microsoft™ LCS Gateway, providing users with flexibility of choice.
The 3300 ICP delivers a feature rich, highly scalable, resilient, and easy to manage solution that offers
both embedded and off-board applications. Integrating with one of the broadest ranges of IP phones and devices
on the market, the 3300 ICP is designed to support the most diverse business requirements from small business
or branch office through to large enterprise line size. For large enterprise solutions, choose from the 3300 MX
(200-user) or 3300 LX (1400-user) Controllers. For small business or branch office solutions, select a CX or CXi
The 3300 ICP simplifies your business solutions in the following areas:
Branch office cohesion: With the 3300 ICP IP Networking option,
you can extend full head-office capabilities to one or multiple branch offices with the Mitel 3340 Global Branch Office solution.
To extend your network even further, connect the Mitel Teleworker Solution to the 3300 ICP infrastructure and offer your remote
users easy access to the same features and functionality they enjoy when they are in the office.
Wireless voice and data: The 3300 ICP's integrated wireless gateway provides
mobile users with complete call control and single-button access to common telephony features such as
call waiting, call forwarding, and voice mail control. Both 802.11 wireless and IP DECT are supported.
Speech-enabled applications: Enhance enterprise accessibility with Mitel
Speech Server Unified Messaging, which includes Attendant and Unified Messaging. It provides complete
speech-enabled access to directories, as well as e-mail, voicemail, and fax message management.
Conferencing and collaboration: Enjoy Mitel Voice First Application,
the one-touch video conferencing that's as easy to use as dialing a phone. Mitel Your Assistant is your
real-time, PC-based tool for effective handling of integrated telephony and data communications like visual
Messaging: The 3300 ICP embedded voice mail is a flexible, cost-effective,
centralized voice mail solution with multi-level auto-attendant and optional advanced voice mail features.
The advanced voicemail application provides features such as ad-hoc call recording, personal contacts and
voice-mail-to-email forwarding capability. For more feature-rich messaging, choose our all-in-one communications
solution, the Mitel Messaging Server.
ACD and contact center applications: Maximize the efficiency of your contact
center with embedded automatic call distribution (ACD) and the Mitel 6100 Contact Center Solutions suite of modular,
web-centric contact center applications.
Telephones: Choose from the Mitel suite of phones – from simple IP phones to
web-enabled IP phones, including a softphone and a desktop device that fully integrates PDA technology. Optional
features such as hot-desking allow users to log in to and change any desktop phone into their own, complete with
personal profiles and preferences.