Facilities Management:

Today, it is widely accepted that outsourcing of IT services enables an organization to stay competitive and current. IT managers / CIO's' are realizing the change in the nature of their role in their respective organizations. The CIO office is being viewed from the strategic angle rather than from the perspective of operational management of IT services. In this context, outsourcing managed services is gaining prominence.

Medley's IT Managed Services offering is a customized bundle of services that provides customers with flexibility in the use, management, and operations of their IT systems and infrastructure including:

 Help-Desk Services
 Network Managed Services
 Desk-Side Managed Services
 Server and Application Managed Services
 Security Managed Services

We offer a hybrid approach of onsite as well as offsite models, taking into consideration that different organizations may prefer a suitable blend of the two approaches. We offer remote services from our state-of-the-art global management center at Bangalore as part of our fusion model.